Privacy Policy
This policy explains how Aboard Compass handles personal information connected with using aboardcompass.com and contacting the site directly. Aboard Compass is an Australia-focused informational cruise-ship portal: it helps visitors research onboard spaces and experiences, and is not a booking or gambling service. Read this policy with the applicable site terms and cookie information.
Information Aboard Compass may collect
The information involved will depend on how you use the site. Some details are supplied by you when you make contact, while other details can arise from a routine visit to a website.
Information you provide directly
When you contact Aboard Compass, you may choose to provide details such as your name, email address, phone number and the content of your message. These details help us understand what you are asking about and how to respond. Not every detail is needed for every enquiry, so please provide only what is relevant. General enquiries are not an appropriate place to send unnecessary sensitive personal information.
Website-use and device information
Normal operation of aboardcompass.com may generate technical and usage information, such as browser type, device information, pages viewed, referral source, visit timing and an approximate location derived from an IP address. This information can help explain how the guide is used and whether pages perform as expected. Technical information is not necessarily able to identify a visitor on its own.
Information from linked or embedded services
If you leave the site through a link or interact with third-party content, information you provide directly to that other service is handled under its own privacy practices. Aboard Compass does not control every independent destination. Review the relevant provider’s terms before submitting information away from this website.
How information is used
Aboard Compass aims to use information in ways connected to the reason it was provided or generated, and to the practical operation of this guide.
Responding to enquiries
Contact information and message details may be used to read, respond to and manage an enquiry you have initiated. Sometimes a follow-up question may be needed to clarify the topic, especially where a message does not identify the relevant page or issue. This use is limited to handling the communication and related practical administration.
Operating and improving the guide
Website-use information may help Aboard Compass maintain, secure, troubleshoot and improve the guide’s content navigation and performance. For example, it can help show which information areas visitors use and where a page may not work as intended. This supports proportionate site operations, rather than unrelated use of your information.
Meeting legal or operational obligations
Information may also be used where reasonably necessary to comply with applicable law, respond to valid requests, or protect the site and its users. Where applicable, this handling is limited to what is required or permitted by law and is not a broad permission to use information for unrelated purposes.
Security and retention
Reasonable safeguards
Aboard Compass may take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. These steps are intended to be proportionate to the information and context involved. No internet transmission or storage method can be guaranteed completely secure, so this is not a promise of absolute security.
Protection measures reduce risk; they cannot remove every risk.
Retention based on need
Information may be kept for as long as reasonably needed for the purpose for which it was collected, operational recordkeeping or legal requirements, then handled appropriately. Retention can depend on the nature of the information and relevant requirements. Aboard Compass does not apply one fixed retention period to every kind of information.
Need, context and applicable requirements can affect retention.
Access, correction and privacy concerns
If you believe Aboard Compass holds personal information about you, or if you have a privacy concern, the practical first step is to make contact with enough detail for the issue to be understood.
Request access or correction
You may contact Aboard Compass to request access to personal information held about you or to ask for a correction, subject to applicable law and reasonable verification. Additional information may be requested to help confirm identity and protect privacy before information is provided or changed. Access and correction are considered in the circumstances of the request; they are not promises of unrestricted access or immediate changes.
Raise a privacy concern
You can contact Aboard Compass with a privacy question or concern. Please identify the relevant page or contact, include your contact details, and describe the issue clearly enough to be reviewed. This helps direct the enquiry to the information involved without requiring you to send unnecessary personal details.
For written privacy enquiries, email is the preferred contact route. You can also call or write using the details below.
- [email protected]
- Phone
- +61 2 8015 6842
- Post
- Level 8, 123 Clarence Street, Sydney NSW 2000, Australia
Policy changes and reading notes
Use this policy as a practical reference
This page is intended to make privacy handling understandable for visitors using Aboard Compass cruise information and contact routes. If you have a question about your information, use the privacy contact route above.